Privacy Policy

Last Updated: August, 2025.

This Privacy Policy explains how NO MOO 4 U FRANCHISING PTY LTD (ABN: 641 981 142) ("No Moo 4 U", "we", "us", or "our") collects, uses, stores and protects your personal information when you visit our website or interact with us online.

We’re committed to delivering delicious, inclusive treats - and that includes respecting your privacy.

1. What We Collect

We may collect the following types of personal information when you use our website, sign up to No Moo Nation, book catering, or contact us directly:

  • Name

  • Email address

  • Phone number

  • Suburb or postcode

  • Dietary preferences or allergy information (if provided)

  • Website usage information (via cookies or analytics)

We only collect what we need to provide a great experience and improve our service.

2. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries

  • Send you updates about flavours, offers, and events

  • Manage loyalty programs such as No Moo Nation

  • Process catering or stockist requests

  • Improve our website and customer experience

  • Comply with Australian legal obligations

We do not sell or rent your personal information to third parties.

3. Cookies and Analytics

Our website may use cookies and third-party tools (such as Google Analytics) to better understand how visitors interact with the site. This helps us improve usability and content.

You can choose to disable cookies through your browser settings if preferred.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your data is stored securely and only accessible to authorised team members or trusted service providers.

5. Disclosure to Third Parties

Your information may be shared with third-party providers that support our business operations (for example, our email marketing or website hosting platforms). These providers are required to meet strict privacy and data protection standards.

We will never sell your information.

6. Access and Corrections

You have the right to request access to the personal information we hold about you, and to request corrections if the information is inaccurate, incomplete, or out of date. Please contact us using the details below.

7. Unsubscribing and Opting Out

You may unsubscribe from our marketing emails or communications at any time by clicking the “unsubscribe” link included in messages, or by contacting us directly.

8. Overseas Storage

Some of the services we use may store data in countries outside of Australia. We only work with providers who have strong privacy protections in place.

9. Children's Privacy

We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us and we will delete it.

10. Contact Us

If you have any questions about this policy or would like to access, correct or delete your personal information, please contact:

NO MOO 4 U FRANCHISING PTY LTD
Email: yum@nomoo4u.com.au
Address: 283 Lakes Creek Road, Koongal QLD 4701
Phone: 0400 317 663

11. Updates to This Policy

This policy may be updated from time to time. Any changes will be published on this page with an updated revision date.