Faqs

Frequently Asked Questions

Do you have Coeliac Australia Accreditation?

Yes, we are Accredited by Coeliac Australia.

I am allergic to eggs. Are there eggs present in your ice cream and cones?

No.

I am lactose intolerant and cannot have dairy. Is your ice cream dairy free?

Yes. There are no animal products or dairy products in our ice cream.

I have a soy allergy, are there any soy free options?

Yes we have soy free options.

I am coeliac and would love an ice cream cone. Do you have gluten free cones?

Yes.

Are your gluten free options certified?

Yes. All of our ingredients are certified through Australian authorities as containing no trace gluten.

Do you have a cross contamination policy?

Yes we do. All staff have completed the Food Allergy certification and there is an allergy matrix in our vehicles.

I have a nut allergy. Do you have crushed nuts or are nuts present in your ingredients?

There are no nuts or tree nuts in our ingredients.

Do you supply take home tubs?

Yes but only in regular serves. Soft serve is made with a different process to regular ice cream and can only be stored in a home freezer for up to 6 hours.

Is it extra for sprinkles and wafers?

All cones and cups have sprinkles and fans included.

Are your containers made of plastic.

No. All of our containers, spoons, cups, gloves and rubbish bags are plant based materials that are compostable in your home compost bin.

Do you have PAYWAVE or EFTPOS?

Yes we do.

Does it cost extra for home delivery?

Home delivery is a pre-booked to your door service. There is no extra charge for this service.

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